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Kiwi Holiday Insurance strategic partnership with Southern Cross Travel Insurance goes live

Kiwi Holiday Insurance is proud to announce a new strategic partnership with Southern Cross Travel Insurance, one of New Zealand’s most trusted and long-established travel insurers.

This collaboration brings together two strong, Auckland-based local brands committed to delivering exceptional travel protection and customer care for New Zealanders exploring the world.

As part of the partnership, Kiwi Holiday Insurance will continue to operate its own industry-leading sales portal, supporting both B2B and B2C customers. This advanced platform will be complemented by Southern Cross Travel Insurance’s award-winning products, systems, and support services. With both companies powered by local Auckland-based teams, travellers can expect comprehensive coverage backed by trusted expertise and a 100% New Zealand-based emergency assistance and claims service.

Mike van Beekhuizen, Country Manager at Kiwi Holiday Insurance, says the partnership marks an exciting new chapter in the brand’s evolution.

“We’re delighted to join forces with Southern Cross Travel Insurance – a company that shares our values of reliability, integrity, and genuine care for travellers. This partnership allows us to offer our customers enhanced protection, competitive pricing, and the peace of mind that comes with world-class support when they need it most.”

Mike adds that the partnership also strengthens Kiwi Holiday Insurance’s ability to innovate and grow in the dynamic travel market

“We’re constantly looking for ways to deliver more value to our customers and partners. With SCTI’s product development expertise, and deep understanding of the travel insurance landscape, we’re confident this collaboration will take Kiwi Holiday Insurance to the next level.”

Jess Strange, Chief Customer Officer at SCTI, says the organisation is equally enthusiastic about the partnership:
“We’re so excited to be working with Kiwi Holiday Insurance and supporting their mission to look after Kiwi travellers at home and abroad. Both brands share a deep commitment to service and to doing what’s right by New Zealanders. That alignment makes this partnership a natural fit.

“By combining SCTI’s proven travel insurance solutions with Kiwi Holiday Insurance’s trusted customer relationships, we’re ensuring more Kiwis can travel with confidence knowing they’re backed by two dedicated, experienced local teams,” Jess adds.

The new partnership takes effect from 1st December 2025, with Kiwi Holiday Insurance customers now able to access SCTI-backed products featuring enhanced benefits, improved claims processes, and responsive NZ-based support, available 24/7.

For more information, visit www.kiwiholidayinsurance.co.nz or contact mike@kiwiholidayinsurance.co.nz

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