Qatar Airways has taken over from Air New Zealand as the World’s Best Airline at AirlineRatings.com
Qatar Airways has nudged out previous winners Air New Zealand as well as Korean Air, Cathay Pacific Airways and Emirates for the top spot as the World’s Best Airline at Airlineratings.com. Qatar Airways also picked up Best Business Class for the fifth year running and Best Catering and Air New Zealand won Best Economy Class. Singapore Airlines won Best First Class, while Virgin Australia won Best Cabin Crew. Best-In-Flight Entertainment and Best Premium Economy went to Emirates. Etihad Airways picked up Best Environmental Airline for the third year running and Vietjet picked up two awards; Best Ultra Low-Cost Airline and Best Low-Cost Airline Onboard Hospitality which recognize the amazing value of its onboard offering.
AirlineRatings.com Editor-in-Chief Geoffrey Thomas said: “In our objective analysis Qatar Airways came out number one in many key areas although it was a very close scoring for the top ten.”
“The passenger reviews however scored Qatar Airways ahead of all airlines and its consistency and high standard of service delivery came through in the feedback,” said Mr Thomas.
Qatar Airways Group Chief Executive Officer, Engr. Badr Mohammed Al-Meer, said: “We, at Qatar Airways, stand for delivering exceptional customer experiences, and it is always reaffirming to be recognised for our relentless pursuit of service excellence. Receiving the ‘Airline of the Year’ accolade by Airline Ratings has reinforced our commitment to innovation and customer care that defines our brand.”
The Top 25 premium airlines are Qatar Airways, Korean Air, Cathay Pacific Airways, Air New Zealand, Emirates, Air France/ KLM, All Nippon Airways, Etihad Airways, Qantas, Virgin Australia/Atlantic, Vietnam Airlines, Singapore Airlines, EVA Air, TAP Portugal, JAL, Finnair, Hawaiian, Alaska Airlines, Lufthansa / Swiss, Turkish Airlines, IGA Group (British Airways & Iberia) Air Canada, Delta Air Lines, United Airlines and American Airlines.
Airlineratings.com was developed to provide everyone in the world with a one-stop shop for everything related to airlines, formed by a team of aviation editors, who have forensically researched nearly every airline in the world.