Kiwi Holiday Insurance and Southern Cross Travel Insurance have announced a new strategic partnership that will expand travel insurance offerings for New Zealanders.
Bringing together two trusted New Zealand brands, the partnership aims to deliver enhanced value, broader product choice, and strengthened local support for both leisure and business travellers. Under the agreement, SCTI will assume responsibility for underwriting, claims management, and emergency assistance services for Kiwi Holiday Insurance, bringing all operations back onshore.
Founded in 2014, Kiwi Holiday Insurance has built a strong reputation for its digital-first model and straightforward insurance offerings tailored to everyday Kiwis. The partnership allows Kiwi Holiday Insurance to scale its service proposition while continuing to operate under its own brand. While both brands will retain their distinct identities, the collaboration enables shared capabilities, operational efficiencies, and long-term growth.
“This is about bringing the best of both worlds together,” said Mike van Beekhuizen, Country Manager at Kiwi Holiday Insurance. “We’re excited to continue growing Kiwi Holiday Insurance with the strength and experience of Southern Cross behind us. Two New Zealand based companies who understand Kiwi’s, working together – it’s a win for our customers and partners alike and a great step forward for the industry.”
“This partnership represents a shared vision for making travel safer and more accessible for New Zealanders,” said Jess Strange, Chief Customer Officer at Southern Cross Travel Insurance. “By joining forces with Kiwi Holiday Insurance, we’re combining SCTI’s deep expertise and infrastructure with KHI’s agile, customer-led innovation. Together, we can offer more choice, better value, and greater peace of mind to Kiwi travellers.”
The partnership officially takes effect on 15 December 2025, with partners and policyholders assured of a seamless transition, continuity in service, and new product enhancements on the horizon.